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Privacy Notice

Last updated August 3, 2026

This privacy notice for SatsRail LLC d/b/a Eggtrail ("Eggtrail", "we", "us", or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://eggtrail.com , or any site of ours that links to this notice.
  • Engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this notice will help you understand your rights and choices. If you do not agree with our policies and practices, please do not use the Services. You can contact us at eggtrail@satsrail.com


Summary of Key Points

This summary highlights key points; use the table of contents below to jump to details.

  • What personal information do we process? It depends on how you interact with Eggtrail and the features you use. See What information we collect
  • Children: Children play without an account. A child gives us a team name and nothing else — no email address, no password, no date of birth — and we do not store their IP address or their location. See Information from children
  • Sensitive personal information: We do not process sensitive personal information.
  • Third parties: We do not receive information about you from third parties.
  • How do we use your information? To provide, improve, secure, and comply with law. See How we process information
  • Sharing: We share information only in limited situations (e.g., service providers, business transfers). See Sharing
  • Security: We use organizational and technical safeguards, but no system is 100% secure. See Security
  • Your rights: Depending on your location, you may have certain privacy rights. See Your rights

Table of Contents

  1. 1. WHAT INFORMATION DO WE COLLECT?
  2. 2. HOW DO WE PROCESS YOUR INFORMATION?
  3. 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. 5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. 6. DO WE COLLECT INFORMATION FROM CHILDREN?
  7. 7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. 8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. 9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. 10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. 11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. 12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

There are two ways to use Eggtrail and they collect different amounts of information. Almost everybody who uses the Services is in the first group.

1. Playing a trail. Players do not create an account. To join a trail you type a team name, and that is the only personal information you give us. It may appear on that trail's leaderboard, which anyone holding the trail's link can read, so please do not use a full name if you would rather it were not shown. Alongside it we keep what your team did in the game: which codes you found, when, and your score.

  • Team name

2. Writing or running trails. Organizers — staff at a school, library, museum or other venue — do hold accounts, and those accounts carry:

  • Email address
  • Password (stored only as a cryptographic hash; we never see it)
  • Username
  • Sign-in times and the IP address of your most recent sign-ins

Sensitive Information: We do not process sensitive information. We do not ask for a date of birth, a photograph, an address, a phone number, or any information about a school or a class.

Payments: We do not take payments through the Services. There is no checkout, no card form and no payment processor. Playing is free, and venues that write their own trails are invoiced outside the app.

All personal information you provide must be true, complete, and accurate, and you must notify us of changes.

Information automatically collected

In short: Our servers keep ordinary web request logs. Analytics is off unless a venue turns it on.

Like any web service, our servers record requests as they are served — including the IP address the request came from, the browser and the page requested. These logs exist for security and for keeping the service running, and they are held for a short period by our hosting provider.

We may also use a web analytics service to count page views. It is configured per deployment and is switched off unless the operator of that deployment enables it. We do not use advertising networks, we do not build profiles, and we do not sell or share personal information for marketing.

Location: We do not record where a player is. A trail may optionally ask a player's browser to confirm they are standing near a code before it counts, to stop a code's link being shared and played from elsewhere. When that setting is on, the browser answers a single yes-or-no question at the moment of a scan; the answer is used to allow or refuse that one action and is then discarded. No coordinates describing a player are written to our records. Coordinates we do store belong to the codes themselves — the spot a venue's own staff chose when they hid one.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: To provide, improve, administer, communicate, secure, and comply with law. We may also process your information for other purposes with your consent.

  • To facilitate account creation, authentication, and account management.
  • To respond to inquiries, provide support, and request feedback.
  • To analyze usage trends and improve the Services.
  • To prevent fraud, enforce terms, and comply with legal obligations.
  • To administer prize draws and competitions (if applicable).

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We share information only in specific situations and with specific third parties.

  • Hosting and storage: The provider that runs our servers and the storage service that holds uploaded pictures, both under contract.
  • Analytics: A web analytics provider, where the operator of a deployment has switched analytics on. It is off by default.
  • Map tiles: If a player opens a trail's map, their browser requests map images from OpenStreetMap , which sees that request. No other screen in the game contacts a third party at all. A venue that needs even this to stay in-house can ask us to point the map at a different tile source.
  • Business Transfers: In connection with or during negotiations of a merger, sale of assets, financing, or acquisition.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes, we may use cookies and similar technologies to collect and store information.

For details and choices, see our Cookie Notice

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: A team and everything attached to it is deleted when the organizer archives the trail. Accounts last until you close them.

Teams. When the organizer archives a finished trail, every team that joined without an account is deleted, along with its name, its score and the record of the codes it found. A trail that is set to rank its board daily does the same thing every night. Deleting is triggered by the organizer rather than by a fixed clock, so a venue whose own policy requires a set retention period should tell us the period and we will run their trail to it.

Accounts. An organizer's account lasts until it is closed. Ask us and we will delete it.

Backups. We keep encrypted backups of the database for 30 days so the service can be restored after a failure. Information you have deleted can persist in those backups until they expire, after which it is gone. Server request logs are held for a short period by our hosting provider.

6. DO WE COLLECT INFORMATION FROM CHILDREN?

In short: Children play without an account, and a team name is the only personal information we get.

Eggtrail is built to be played by children, including on school trips and at parties, so this section describes the ordinary case rather than an exception. A child does not create an account and is never asked to. They scan a code, type a team name, and play.

For a player who joins this way we hold the team name they chose and what that team did in the game. We do not collect or store:

  • an email address — the account behind a team has no address field filled in at all;
  • a password a child has to remember;
  • a date of birth, an age, a school, a class or a real name we have asked for;
  • an IP address recorded against that child's play — teams that join without an account are deliberately left out of the sign-in logging that would record one;
  • any coordinates describing where the child is or has been;
  • photographs, uploads, contacts, microphone or camera recordings. The camera is used by your own browser to read a code and nothing is captured or sent to us.

Because a team name is free text, a child can type something that identifies them. We cannot tell. Organizers running a trail for children should say so when teams are being named, and can ask us to change or remove any team name.

We do not knowingly collect any other personal information from a child. If you believe a child has given us more than a team name — by typing it into a team name, or by creating an organizer account — contact us at eggtrail@satsrail.com and we will delete it. A parent, guardian, school or venue may ask us to delete a team at any time, and archiving the trail deletes every one of them at once.

A plain-language version of this section, written for schools and venues assessing the Services, is at Accessibility and data .

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We aim to protect your information through organizational and technical safeguards, but no system is 100% secure.

Transmission of personal information is at your own risk; only access the Services within a secure environment.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In short: You may review, change, or terminate your account at any time.

  • Account Information: Log in to your account settings to review or update your information. Upon request to terminate your account, we will deactivate or delete it and remove information from active databases, subject to legal retention.

If you are in the EEA/UK and believe we process your personal information unlawfully, you may complain to your local authority: Supervisory Authorities

If you are in Switzerland, see: FDPIC

Withdrawing consent: If we rely on your consent, you may withdraw it at any time by contacting us (see Contact ).

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers and some mobile OS/apps include a Do-Not-Track (“DNT”) setting. No uniform DNT standard is finalized, so we do not currently respond to DNT signals. If a standard is adopted, we will follow it and update this notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: Yes. California residents are granted specific rights under the CCPA/CPRA.

CCPA Categories Collected in the Past 12 Months

Category Examples Collected
A. Identifiers Contact details (name, alias), IP address, email, account name YES
B. Customer Records (Cal. Civ. Code 1798.80(e)) Name, contact info, education/employment, financial info NO
C. Protected classification characteristics Gender, date of birth NO
D. Commercial information Transactions, purchase history, financial details NO
E. Biometric information Fingerprints, voiceprints NO
F. Internet or similar network activity Browsing/search history, usage data, interactions with our site YES
G. Geolocation data Approximate location (e.g., IP-based) YES
H. Audio/visual/thermal/olfactory, etc. Images, audio, video created in business activities NO
I. Professional or employment-related info Job title, work history (applicants) NO
J. Education information Student records NO
K. Inferences from other personal information Profiles/preferences derived from collected data NO

Selling/sharing: We have not sold or shared personal information in the preceding 12 months and do not sell personal information.

Your CCPA rights include the right to know, delete, correct, and to be free from discrimination for exercising rights. You may also designate an authorized agent to make a request on your behalf.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes. We will update this notice as necessary to stay compliant with relevant laws.

The updated version will be indicated by the “Revised” date and is effective when posted.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments, email us at eggtrail@satsrail.com .

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT?

You can submit a request by emailing eggtrail@satsrail.com . We will consider and act upon any request in accordance with applicable data protection laws.

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